I have vowed never to use Mothercare again.
A sales assistant was so rude to my wife in their Brighton shop that she was reduced to tears.
The manager was useless when I complained to her and simply waffled on about investigating the incident I.E standard meaningless management speak
When I complained in writing to Mothercare customer services they sent us a £15 gift card to 'offset our disapointment'.... what an insult.
I will never spend another penny with them.
Just wondered if this was common for them and what experiences other people had had there.