So my son was ordered off the bus for using the wrong Zip Oyster Card.
When he tried to explain that the card he had presented was his old one he had lost and had since found, but innocently had mistakenly thought was the new valid one, the driver accused him of being an anti social delinquent who was involved in criminality and that TfL had in facts blocked his oyster card.
Luckily, a member of staff from the school was on bus stop duty and intervened. She explained that she was a teacher at my son's school and vouched for him being being able to travel on the bus for free as a school child.
The driver did not take well to the teacher intervening and made rude comments about teachers spoiling his life and causing trouble.
The bus driver then switched the engine off the bus and asked all passengers to get off so that the police could be called. My son was able to return to school where his valid Zip Oyster Card was in his jacket and boarded a later bus.
This was a VERY public and distressing scene for a child to experience, which from speaking to my son, he felt terribly embarrassed, more so at the thoughts of members of the public who did not know him but felt that he was at fault.
I will certainly be complaining to TfL about the conduct of the driver but wanted other's thoughts on how this should be followed up (with the school). The school hasn't been in touch about it.
I have taken away the invalid Zip Card from my son and instructed him to not interact with the driver. If the driver orders him off the bus in the future, he is to follow the instruction and let me know. The last thing I want is for him to be having a heated exchange with an aggressive ill-tempered bus driver.
Has any parents experienced anything similar?
Thoughts and opinions appreciated!
Cheers.
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Bus driver accuses 12 yr old of criminality and orders him off bus!
45 replies
DottingDad29 · 14/06/2019 07:01
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