Sorry if this is in the wrong thread, I couldn't find one that was better matched. Might be a long one but I need to give a comprehensive account.
I have a friend who I have known since we were 11 (22 now). She had a baby girl three years ago as a teenager and things have not been going well since day 1 - but I'm starting to get really concerned. I think I need to make a complaint to Social Services, yet I have no idea how the process works or whether it is justified. There are several things setting off alarm bells:
- She smacks (probably quite harshly) her three year old, swears at her, shouts her down from upstairs whilst she is asleep - on one occasion she screamed her to wake up at 1am whilst on the phone to me, before I could object!
- She is starting to turn to alcohol and smokes weed - with her in the house.
- She has shrugged off, yet mentioned, that nursery have complained several times about her child saying things such as "my dad is a wanker" and have expressed concerns about her parenting.
- I strongly suspect she is leaving her three year old in the care of people incapable of looking after her, not really giving a shit as long as she has childcare. I once phoned her and she was asleep upstairs having left her baby in the care of some 'friends' and "some people she didn't really know" who had come with them.
To me this sounds like a list of reasons to call social services immediately but I know that there is a fine line between being a shitty parent and being abusive/neglectful. As well as this she often begs me for money to feed her child which makes me think that her daughter might often go hungry due to her mother's poor money management. Please could someone advise me? Also, if I do need to make a complaint, where do I begin?