Advanced search

UK MNer with at least one child aged 4-14? Sign up to test Smartick’s online after-school maths programme

(158 Posts)

MNHQ have commented on this thread.

EllieMumsnet (MNHQ) Tue 07-May-19 16:17:32

Smartick are looking for Mumsnet users and their children to trial its online after-school maths programme for children. This product test is open to all UK MNers with at least one child between the ages of 4 and 14, that have access to an internet-enabled computer/laptop or tablet. Selected testers will receive a six-month subscription (a value of over £100) to Smartick after testing is completed and have up to 4 weeks to try and review it.

Here’s what Smartick have to say: “Smartick is an award-winning, AI-based, online maths programme designed to develop mathematical abilities in children ages 4 to 14. Smartick promotes an understanding of maths through personalised and accelerated learning by adapting to each child's level and learning pace in real time, allowing them to work according to their maths needs and capability. Each child has a unique and personalised path that constantly adjusts to help fill in gaps in knowledge.

There are more than 20,000 users of Smartick in over 100 countries. e've collaborated with the MIT G-Lab and been published by Harvard Business Review and Forbes as well as featured as an app favourite by Apple.”

Selected testers can register for the program through a web browser on their PC or by downloading the Smartick app available for iOS or Android tablets. Smartick recommends that children work on their daily 15-minute sessions at least 5 days per week. This is not mandatory however it is suggested to get a better scope of the program.

All testers will be required to leave feedback on a thread on Mumsnet and also fill in a short survey, everyone who does will be entered into a prize draw where 3 MNers will win a £100 voucher of their choice (from a list).

To sign up to test Smartick, please click here.

Thanks and good luck

Standard Insight T&Cs Apply

RedKites Mon 17-Jun-19 20:19:17

Thanks very much- it’s all sorted now.

JustineBMumsnet (MNHQ) Mon 17-Jun-19 16:24:53

Hi @RedKites (and anyone else with the same problem!) - if you email us on we'll contact Smartick about the issue and they should be able to add the subscription smile

RedKites Mon 17-Jun-19 13:30:15

Those who had problems with subscriptions expiring - how did you get it sorted out please? I'm pretty sure I signed up through the Mumsnet link, and we got a month rather than 15 days, but I thought it was going to be six months? DS2 is finally really getting into it - he was disappointed when he couldn't do his session this morning! Thanks.

LeukaeLucky Wed 12-Jun-19 19:51:20

Is this closed? I've tried to sign up but the link to the survey doesn't seem to work

AbbiCMumsnet (MNHQ) Mon 10-Jun-19 17:27:02

Hi everyone,

Thanks to all for all your comments - it's been really interesting to read some of the feedback already.

A reminder that both the survey and the feedback thread are now live, ready for you to complete.
Please ensure that you post your feedback on the feedback thread.

Thanks again and hope you enjoyed the testing!

stickerqueen Sun 09-Jun-19 16:32:05

We have been using for nearly a month now overall dd 11 found it quite easy she did well in most of her sessions. There were a few questions she didn't understand but now she understands them.
She does her session and wants to stop using. she's played a few games but she doesn't like them so don't bother with them.
she said the sites more for younger kids.
The subscription price is high no way would I pay that much for the subscription.

Helix1244 Sun 09-Jun-19 15:45:26

Seems good but inflexible so you cannot change to what you think they are struggling with. Or away from what doesnt fit the uk syllabus.
So overall i think dc is finding it quite easy

GinUp Thu 06-Jun-19 22:33:59

DD is very impressed with the upgrades to the website. She liked the new format for the games area and the weekly challenge that comes with it. I like that the adults can now have a go at the games too via the parent page. blush

She got her second diploma today after completing a review. For once the 'How are you feeling now?' face was happier at the end than it had been at the beginning.

MimsyBorogroves Thu 06-Jun-19 20:12:42

Tonight's lesson was pitched way too high for DS. Adding and taking away in the thousands - he could have done it with a pen and paper but with a timer going it added to the pressure too much for him. He ended up clicking "I don't know" instead of even trying and that's not like him, which is a shame.

That said, he also asked me in the shower tonight how long the test is for, and if he can continue doing it for a long time as he likes it.

At the moment I'm a bit flummoxed as to how it is going to move him forward in his learning. He got a lot out of the telling the time topic, so fingers crossed.

stickerqueen Thu 06-Jun-19 18:56:28

my daughters lost all interest she says there are too many complete the pattern questions and she refuses to answer them.

PinotAndPlaydough Thu 06-Jun-19 18:29:45

Slightly concerned that my daughter is receiving friend requests one of whom was named hello fitty.

We are of course ignoring them all but I don’t see how adding friends needs to be part of this app.

bigKiteFlying Thu 06-Jun-19 12:56:51

I had a call from Katrina from the Smartick team and they've sorted the Spanish question out - and pointed out that I can select sessions they’ve done to review- which I'd missed.

It’s found quite a few areas my children could do with some practise – today DD2 who done fractions and improper fractions before struggled with whole integer having improper fraction subtracted from it. The timer had been an issue for DS and DD2 at times a but they are slowly getting less bothered when they get behind and a few times they have caught up as it were.

GinUp Tue 04-Jun-19 20:38:44

Some of the glitches with the questions are really annoying DD, especially when they mess up her run of correct answers. She's had the column addition one where the missing number could only be 10 but the website would only accept a one digit answer.

The question levels still seem very random. DD had a tutorial about rays and line segments (which I'd never heard of before), followed by very simple questions like "Make the line pass through point A and point B".

The following day it was a tutorial about multiplying and dividing exponents when they have the same base. DD was able to answer the questions but it seemed like a heck of a leap from the day before.

She was very happy today though when she looked at her messages and discovered she'd been awarded lots of bonus stars. It wasn't clear what they were for (she's only done a few competitions so I don't think it was that) but they were a nice surprise for her.

bigKiteFlying Tue 04-Jun-19 19:05:28

DS had one question out of a lot tonight be randomly in Spanish - all previous and all subsequent questions were English.

It came up again when he went through few he got wrong - I asked him to screen shot it but he knocked the keyboard accidentally and it went to next screen.

Other than that, they seem to be settling to it now – DD1 had a better intro to algebra tiles than DS did. DD1 still thinks it’s at the wrong level for her but it has made DD1 go over negative numbers something she knows but does seem to have got sloppy with – which I don’t think is a bad thing at all.

MimsyBorogroves Tue 04-Jun-19 18:19:38

DS (7) very frustrated tonight as the website has crashed mid lesson and we can't get back in. He was finding tonight very difficult as it was asking questions around the 6 times table which he's never even looked at before so the timer was causing lots of stress.

He got his first diploma last night which he loved, though.

This question caused a panic with the timer too - it was easy once we sussed our what it wanted but blimey!

stickerqueen Mon 03-Jun-19 22:01:36

My dd is doing well be I've not actually seen an improvement has yet.
tell a lie her 9x table which she struggled with she now knows.

Today she was frustrated because she did not know how to do one of the questions about fractions.

Candyperfumegirl Mon 03-Jun-19 08:48:40


Language can be changed from American to English. By clicking on the tutor / parent tab, then selecting profile on the left hand side. Language is then the 3rd one down (under name & phone number) just click on it and change it to English (GB)

Daily update on whether children have completed their activity can also be changed. Again click on tutor / parent tab, on the left click on notifications, there are then options to turn off daily notifications etc.

Hope this helps smile

godeeva Sun 02-Jun-19 22:43:03

Subscription price is v high and not value for money. Parental controls need to be reviewed for older children. Not quite suitable for uk students unless they at international schools.

godeeva Sun 02-Jun-19 22:36:04

We got selected and have been trying it out.

Pros: the challenges from friends are motivating my older one to complete sessions.
The questions are making him think creatively and apply his knowledge
The feedback to parents on each session is helpful
The voice app reads out the questions to my younger one in Reception so that he can complete sessions independently

Cons: American accent and syllabus so kids don't quite fit a profile
Not much guidance on the various parts of the interactive site so it was confusing at first
Some technical glitches at the beginning but as we become familiar with site these settle
Irritating daily update on whether children have completed their activity and no obvious way to stop these emails. I keep an eye on them and the computer when they do it so I know....

MaireM Sun 02-Jun-19 19:42:51

This is a great idea but I think it is better suited to the younger age range, perhaps a slight change of format for the older kids to make it a little more grown up?

Scoleah Sat 01-Jun-19 20:43:58

DD has just earned her Gold diploma & it emailed certificate it in PDF form attached to the results email too,
Very nice touch & she's very chuffed as it said how much she had improved with the things she found difficult.
Working very well for her so far!

GinUp Fri 31-May-19 20:50:17

My subscription runs until 11th November and hasn't changed yet.

The biggest frustration for DD so far is when a simple question involves going through multiple stages of dragging and dropping before she is allowed to give the answer. If she makes a mistake with the dragging across the screen, the programme assumes that she is unable to work out the answer to the question.

Candyperfumegirl Fri 31-May-19 19:59:54

My subscription is showing as 12 Th November.

I am pleased so far and I think its helping my daughter with her math. She enjoys competitions with other users and has won quite a few which has really helped with her confidence.

bigKiteFlying Fri 31-May-19 19:22:56

My subscription is still showing Nov 11.

We could certainly log in today. Apparently Dd1 is being reassessed which is good because I think she was at the wrong level and it’s picked that up.

DS had a horrible time today - partly due to lack of clear instructions but DH thinks main reason may be cultural difference in algebra teaching in US vs UK.

Ds called me over and it seem to make a simple expand bracket and gather terms into something complicated– as it was DS struggled and I really couldn’t help.

Hopefully it will become clearer going forward.

MiliOli Fri 31-May-19 17:53:27

Just looked at the actual subscriptions prices shock £238.80 for the year is a lot of money for an app.
They really have to rethink the price, it is an ok app but it has spent most of the time assessing and reassessing the girls and up to now has only challenged their maths knowledge a few times.
It definitely needs a lot of work on setting levels and introducing the learner to new exercises.

Join the discussion

Registering is free, quick, and means you can join in the discussion, watch threads, get discounts, win prizes and lots more.

Get started »