Why is my washing machine flashing on a frost button?

[Bluebellmountains]

Moved house today. Went to put a wash on and the machine worked up until a point, and then it stops and flashes on a frost like button. I have no idea what the button means. The clothes are soaking wet so I've tried a spin or a different wash cycle but the same thing just keeps happening. Any ideas?

[moglovespumpkins]

What make is it?

[Bluebellmountains]

It's a candy grand plus

[moglovespumpkins]

A quick google suggested it might be a draining problem if it's a candy? That was what came up. Maybe google then try YouTube for a fix if you're confident with DIY stuff? Or hopefully someone will come on here who knows about these things. Hope you get it sorted

[moglovespumpkins]

Oh and happy new home!

[fluffiphlox]

Can you find the instructions online? If it is a drainage problem, try unkinking the outlet hose.

[Bluebellmountains]

Thank you, I read your replies a little too late. Just after my mum opened the washing machine door and water poured out! Oops.

[Missingsleepandthecat]

Check the pump, it may be blocked or where the machine drains may be clogged, its a pita when this happens!
P.s, its a cold wash button :) HTH

[moglovespumpkins]

Oh heck! Have you got it sorted now?

[Piffpaffpoff]

Is it a brand new house and did you bring the machine with you? The draining pipe may need to be uncapped or something. Ours had a cap on it so the machine couldn't drain. Took us 4 days and a £50 call out fee to discover that...

[Piffpaffpoff]

That's the draining pipe that is already in the house, that you connect the machine to.

[dementedpixie]

That button is the cold wash button and may be unrelated to the problem with your machine

[dementedpixie]

I would check that pipes are not kinked and that the filter is clear