Hello,
What are people's view on this reply from Caffè Nero on enquiring if I could bring in my own (unopened) lactose free milk (it's still cows milk but with an added enzyme to aid digestion, so harmless to anyone who can drink cows milk) as I'm also intolerant to soya. This is the response:
"Unfortunately it is against our policy to allow customers to bring their own milk in store, firstly due to the risk of cross contamination and secondly a lack of understanding the ingredients within the milk.
We enforce strict H&S procedures to ensure the safety of all our customers.
Thank you for your message, and we hope to welcome you into our stores again very soon"
Thank you
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Lactose intolerant- Should coffee shops let you use your own milk?
14 replies
user1482318946 · 21/12/2016 11:27
OP posts:
wheatchief ·
22/12/2016 08:15
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