I sold a silk top a month ago. I admit on the listing i made a mistake and said it could be machine washed. Some silks can be machine washed where others cant. I simply forgot to change after the last listing.
The woman recieved it and said i had washed it and it looked like shit which i swear it didnt. And i had never machine washed it.
So now a month has gone by and i know recieve an email saying she has taken it to a dry cleaners who have told her it has been machine washed ( i stand in a court of law to swear it hasn't) and she has said she is returning it and wants a full refund!
The neg feedback also said how disgusting i was charging 2.00 p&p. When she had brought a silk dress a week before and paid 3.50 p&p and left positive feedback.
She bnever asked for a refund whe she got the top just went and left neg feedback. If she had asked at the time i would have happily refunded as i made a mistake in listing. But a month on im not prepared to.
For all i know she has worn the top to a social event she needed to then machine washed it to mess it up to send it back to me.
I dont feel im wrong here to not refund.
Am i?
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is she taking the mick?
25 replies
sugarpear · 19/08/2008 13:34
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