I'm hoping someone can give me examples of good outcomes for Royal Mail compensating for lost parcels.
Bought something off eBay, seller sent out by first class signed for which is fortunate I hope.
Sent out Monday, would expect to receive it by Wednesday at the latest.
By Thursday still not arrived, seller sent me proof, all was true, sent out when and as he should of.
Friday still not here so I track the item, apparently it was delivered the day before but I was in all day, no attempted delivery, no red card but was signed for with initials RM (Royal Mail perhaps 😏).
Sorting office was beyond useless..seller needs to ring from his side so an investigation can be started, but is now getting quite impatient with the emails I'm having to send him and hasn't phoned up.
There's £36 of stuff that's been lost.
I've checked with the neighbours, which came to nothing. Also none with initials RM.
Where do I stand with getting compo for lost items?
If seller stops helping from his side, can PayPal step in?
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To be pissed off at Royal mail
32 replies
shopaholic999 · 28/08/2016 14:43
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