I am wondering if (l am being unreasonable) to think that a small independent shoe shop could refund/exchange some school shoes without a receipt?
They were ordered in especially in September.
I probably should have kept my receipt, but l honestly didn't think my daughter's school shoes (startrite) £45 pounds would be in the state they are.
Most of the patent leather has peeled away, more alarmingly the sole has now come away.
They aren't safe to wear now.
My daughter is six, and plays normally in them.... We only have a three minute walk to school.
Anyway.... The manager wants proof. That l understand.
I don't understand why they can't use their 'special order book' to locate the transaction.
They had to be ordered especially, as Daughter has thin feet.
We have only had them since September!
I shop there regularly for my younger two children.
Please or to access all these features
Please
or
to access all these features
AIBU?
Returning some shoes...
30 replies
Feminine · 16/01/2015 10:39
OP posts:
Newsletters you might like
Please create an account
To comment on this thread you need to create a Mumsnet account.