I have been given a new role at work and I need to put together procedures

[gregssausageroll]

The procedures are to stop 2 members of staff from bunking off.

Basically, we have 2 offices. One is where all the directors work and the other has 3 staff members. One is full time office based and the other 2 are out on client visits probably around 3/4 of the working week.

Usually what happens is that they make an appointment at 10 am and go straight there but that appointment may only be a 10 minute drive from home. Same at the back end of the day but leaving at 4. Or taking longer lunches etc.

I am being placed in the office to stamp down on this plus other issues.

The only thing I can think of at the moment is that staff must be in the office at 9 am for a daily meeting. None of our clients are based more than an hour away so this should be enforceable.

How can I work this at the tail end of the day? I know the guy who works with us usually sticks appointments in at 3 pm most days so he leaves shortly after lunch but works this in so he can collect his children from school!

Do you think timesheets would work?

I need to be firm but fair but stamp out all of the piss taking. I need to be clear from day one with no umming and ahhhing over my own procedures. I have got 3 weeks to word them and present to the directors.

Any thoughts?

[lenak]

I'd definitely introduce flexi-time. It's a two way street and ime people tend to take the piss less because they get something out of it. This would work well for the school run etc.

Do they have laptops? Can you convince the directors to allow some work to be done from home - so they can go straight to a meeting at 10am, 10 minutes from home, but you will expect to see 50 minutes worth of work done from home - this may be evidenced via emails being sent etc. You obviously wouldn't check everyday, but occasional random checks should be enough to keep staff in line.

Stop letting them book their own appointments - or at the very least make sure that they are all recorded in an office diary (start time and postcode) and ensure they know random checks will be done. I'd also implement a policy where they have to call in at the end of every visit - these are both basic safety protocols which should be in place for visiting staff anyway - especially if they are visiting private homes rather than business premesis.

[KatieMortician]

Is there enough work for two people? It sounds like one person could probably do the work seeing as they only appear to be working for 3 hours a day at the moment!

Making one person redundant may focus things a bit and save some cash?