Please can someone help with secondary school appeal. We are appealing on the basis of admin error / miscommunication.
-10 October: Contacted the admissions team and asked them if its acceptable to supply only the rental agreement before the deadline as we would not have last 3 months Gas / electricity bills as mandated on the website, response was - That's fine, we will work with you to gather all the remaining documents.
- Moved on 28th October and submitted rental agreement - 6 months contract
- 17th Nov: Admission team asked for 3 documents - standard document evidence list from website ( Rental agreement up to March 2022, Disposal of old property / no access and at least other two other documents out of DL GP Registration Usage bills etc.
- 19th Nov: we responded with what we had - DL, GP Registration, and reason why we can not rent our property - Had survey done and it required extensive building work and was worked upon by builder initiated in early Feb but delayed due to covid and the time the builders take to respond, plus the fact one of us were furloughed , we mentioned of our intent to extend the contract in shorter interval if possible.
- 14th Dec: Admissions Authority - Individual - She was not satisfied with the address evidence we submitted and asked for usage bills to satisfy address evidence.
- 15th Dec: we provided usage bills as requested in the same reply to her email
- 12th Feb: Admission Team generic email id not the Admission Team official who previously asked us the documents in December, responded to 19th November email mentioning acceptance of DL,GP but require Rental document up to Mar 2022.
- 17th Feb: our response was a big surprise to get it very last minute
- 17th Feb: Now Admission Authority - The official and not generic email id, responded with an apology that she then accept the evidence we sent through so far, and the admission team was not CCd.
- 17th Feb to 26thFeb: we didn't think we needed to provide anything more
- 26th Feb: Admissions team generic id - asked for a contract extension again at 15.30PM
- 26th Feb: we responded to check if there is a miscommunication and if this was going to affect our offer on Monday. Admission team official's email was on auto response on out-of-office and no response from Generic EMAIL ID in any form till March 9 on that.
- 1st March: Looking at the offer we assumed that you are waiting for contract extension document.
- We sent several email explaining all the previous communication and review and offer the place.
- 9th March kind of Authorative email, having gone through all communication and correspondence, we ask you to provide Disposal of old property document in addition to Extended contract agreement referring to November email which lists all the documents but not considering to mentioning above review in December or their address evidence acceptance email on 17th Feb. and for admissions purpose they will consider us from old address only till we submit further evidence, but they will be happy to review the situation if we provide further evidence in future.
- taking additional burden having to pay rent and mortgage, we took the risk to extend the contract till April 2022 in one stretch, and since we were in touch with letting agent after last month's email from admission team, we could now get the extended contract in couple of days and submitted but work on Previous property was ongoing, which the authority knew, hence we could not submit this before 15 April deadline.
- Building work was completed on 12th April and contract document signed with Agent for letting out property and a copy of this submitted to Admissions authority to show our intent and update on progress.
- We rent out the property on 28th April and submitted the Lease Agreement on May 4th and requested Authority to review the situation and offer the place.
- Now a standard response we are receiving from Authority saying DS is on Waiting list and that we have lodged an appeal will process that request accordingly.
SO, I am not sure if I fight my case based on the fact that they Confirmed our address evidence document as Acceptable so should have considered for first round allocation, and should been consistent with the review, as we missed out second round and third round as well.
DS is allocated a school place which is near our old property and 7 miles from current property. Whereas our first choice school is 100 feet away in catchment.
Any help and guidance is much appreciated.