I can't believe how hard it is to find out what is happening and to make things happen!
We reported the assault at our local police station on Saturday 22 December. By the end of the month I hadn't heard anything back, hadn't been given a crime number, only a reference number, which I thought was a bit iffy. So I phoned the police in the area where the assault took place (via 101) and nobody could tell me anything, other that there wasn't a crime number as a crime hadn't been reported. I was very surprised, as we had done just that.
I had the name and shoulder number of one of the officers that had spoken to my daughter so I gave that. He finally called me back on Sunday 6 January and told me that nothing was happening as I had decided not to take things further. Imagine my surprise, as I had never said such a thing! He said that my friend, the one who went to get my DD, had said that to him. Now I was sure she wouldn't say that, and I checked with her, she didn't. What she said was that she couldn't take the decision to press charges, that it would have to be my decision, as it was my DD who was involved, which is fair enough. So the police took it upon themselves to decide that nothing further would take place!
On the phone the police officer also told me that he wasn't aware that a report had been made. I was so upset and angry... The officer gave me the name and contact number of the officer in charge of the investigation, who is with a child protection department. He also, after I insisted that he check, found that there was a crime number and gave it to me. I have been trying to phone this child protection officer ever since, he was off sick until yesterday, and today, the number is no longer working ("the number you have called has not been recognised").
So today I phoned 101 again with the crime number, they tried to call the child protection officer, but internally it was engaged and externally they got the same message as me. They gave me the number of the crime management unit in the area concerned, who I managed to get through to, but they couldn't tell me anything either because it's a child protection matter, other that there is a note on the case for the officer in charge to call me. They also gave me the name of the superior of the officer in charge and put a note on the case for him/her also to call me.
I can't believe it's taking so long and is so difficult, I am so upset right now that I could cry (it doesn't help that I have very bad earache and am on crutches with a suspected stress fracture).
Sorry this is so long, I needed a good rant. 
