My son starts nursery next week so we visited today for his settling in session.
I had some questions about payment etc and queried when I would have a reduction in the bill to account for the £100 deposit I paid. I had assumed it would come off the final bill if all was OK.
Amazingly I was told that the deposit (called as such on the enrollment form) was in fact a reservation fee so would not come off the bill.
I showed her my copy which clearly stated it is a deposit. The owner shrugged and said that isn't what is meant by a deposit in the nursery world!
I was really upset because really I feel they have been dishonest and misleading. I feel I cannot now leave my son with them.
Am I being unreasonable? I know I am bound to feel wobbly about leaving him, but this feels wrong to me. The place smells of wee too, and there were some other niggles which I probably would have overlooked had the owner not been so stroppy over the deposit.
AM seeing a childminder tomorrow for possible place...but work starts next week and I am unhappy with my arrangements. What to do?
Please or to access all these features
Please
or
to access all these features
Find nursery advice from other Mumsnetters on our Nursery forum.
Nurseries
Deposits
9 replies
TheDuchess · 28/08/2007 19:04
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.