Yes we do have favourite children, but we don't let it show. (By we I mean good staff. Bad staff may be different.)
Annoying things about parents? Ones that come in the last minute of nursery and then want to talk for 10 minutes. Parents with idiotic requests such as 'I want my child to call poo "solid bodily waste"' or the one the other day who's child was allergic to cherry tomatoes. Regular tomatoes were fine, it was just the cherry ones.
. Or parents who want us to rearrange everything to fit in with their child. And the generally rude ones. And the unsuitable clothes. And the pervey ones.
Good staff play with the children and keep them busy all the time. Happy busy children are easier than bored ones after all. Bad staff tend to be lazy and ignore the children quite a bit. And yes there is a lot of other stuff to do. Paperwork, preparing activities, making the place look nice, cleaning, etc.
Nursery nurses tend to feel a bit sorry for babies left for a long time, but understand it's often necessary.
wouldn't you say though that a good nursery is better than a mediocre nanny or childminder? - Yes. Unfortunately there are very few good nurseries about. Maybe 20% are good. I'd prefer a great nursery and they account for less than 5% IMO. Most nurseries are crap, poor, or mediocre.
Nanny for under 3's....
Preschool care for over 3's... - That seems to be the general consensus amongst nursery nurses.