Do you ever list as selling only to buyers with good/lots of feedback

[LittleMissMuppettyFace]

I have used ebay a lot but rarely since they changed the way payment works.

I had one bad experience a few weeks ago and wonder if like some sellers it's worth limiting sales to buyers with a certain amount of feedback.

A buyer with only 6 feedbacks- mainly as a buyer, raised an issue/ complaint as they said the item hadn't arrived.

That was ridiculous because my posting time was up to 3 working days from close of auction, and 2nd class post. They were complaining when it hadn't arrived in under a week.

Once I showed them evidence of the posting certificate they backed off. And of course the item arrived a day or so later. (They didn't even retract their complaint until I asked them if they had received it.)

However, it's made me wonder now if it's worth limiting sales to buyers with reputable feedback OR if the ones who don't will just de-register and start over again.

[LizzieMacQueen]

Not answering the question you asked but i did find out that some ebay buyers who have 0 feedback and look like they have been ebay members for precisely 5 minutes, I was always suspicious of these ones. But it runs out that ebay allow anyone to buy so these 'odd' looking accounts are actually temporary accounts. Not sure if that helps you - or if you can even follow my point!

I have found on the few items not received, as long as I have the proof of posting, royal mail will compensate. So i refund and claim on royal mail. Only on items up to £20. If i'm sending something £25 or above I'll use a tracked service.

[Thelnebriati]

You can use the settings to limit who can bid, it doesn't guarantee to weed out all the troublemakers but it does cut down on the number you have to deal with. You should also change the settings to restrict where you post to and block bids from those countries, and make use of the blocklist.

[Tidbinbilla]

Always put the tracking number onto eBay when you post the item. Then eBay tells the buyer it has been posted. You can even put the 16-character reference number that the Royal Mail assigns to standard items (not signed for) and that will tell you when the item has been delivered. Obviously “signed for” items have a tracking number too and you’d use that if you send the item SignedFor.

Just realised this isn’t really what you were asking! My point is that if the buyer knows that the thing has been posted and they can see a tracking number then that reassures them. Also you as seller can see that it has been delivered.