I haven't been on here for a long time due to work, but I would grateful for some advice. I had an aupair for my 8 y/o daughter for about 6 six months, who became very restless and eventually left last week. On Monday, I employed a Nanny who had been working with a local family since she arrived from Poland. Yesterday, I got home to find a bit of an atmostphere. Nanny was saying that my daughter wasn't listening to her and that she 'didn't want to be cruel'. I reassured her that we were all still getting to know each other and she left happy. I spoke to my daughter who told me that our Nanny had grabbed her wrist very tightly to bring her in from the garden. She said it still hurt.
I will speak to them both this evening, but does anything have any thoughts? My daughter has not been subjected to this. The nanny came with a glowing ref, but she did work where the mother worked from home.