After years in my own home, I rented privately as part of a cross country relocation while we looked for somewhere to buy. If I can help it, I'll NEVER return to the private lettings market!
It's permanently colored my approach to a long held ambition of acquiring a BTL property as a pension. (Getting stuck in the carers trap has ruined my previous pension plans). IF I ever manage to raise the 25% deposit needed for a BTL mortgage it'll be for a fixed term tenancy that lasts as long as the longest mortgage fix I can manage - hopefully 5 years. The idea being that both tenant & I can have some security.
I'd also manage the property myself as these agencies seem to charge Landlords and awful lot for doing not a lot as far as maintenance is concerned. As the property is not theirs, if there's a leak etc they have no financial incentive to fixing things quickly which means the tenant suffers and the property degrades over time. I thought I'd just picked a dodgy agent, but talking to people who have been stuck in private rented all their lives in various parts of the country tells me this is the norm, not the exception.
Add in a few dodgy, possibly overseas landlords to the toxic agency mix and it's no wonder so many tenants are unhappy. Changing tenants often so rents can go up, and repairs undetected/undone seems to be the more profitable route for too many in the current system.
Some London councils are negotiating 5 year tenancies, and for many families this does seem the way to go for families with children at least. The days of rent controls in the 1970's didn't seem to help curb private cowboy land lords. Often rent controls kept rents too low to do essential repairs.
I'm glad the issue has been highlighted but lack faith in any of the political parties to DO anything, given their own addiction to using the housing market to disguise the terrible state of the wider economy. Labour also over saw the largest decline in social mobility in modern times during their last reign and I don't see any commitment from any of the major parties to reversing that trend.