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AMA

Ex ambulance 999 handler AMA

58 replies

Ollivander84 · 06/07/2018 18:08

Also a carer so you can AMA on that!

OP posts:
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Walnutwhipster · 02/05/2019 15:08

Is it the paramedic or the hospital that triages when you get to hospital? I waited in a corridor with the crew for four and a half hours with a perforated bowel. That wait at hospital almost cost me my life.

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YesQueen · 02/05/2019 15:13

@Walnutwhipster a bit of both
The paramedic does the initial triage so blood pressure/pulse and stuff like that but then obviously the hospital will evaluate further
I hope you are ok now, it sounds like something went very wrong there

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Walnutwhipster · 02/05/2019 18:01

I ended up on life support after a seven hour op with peritonitis, sepsis, kidney failure and pneumonia. Apparently patients normally scream louder.

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farmergilesnomore · 02/05/2019 18:13

There's a thing being shared on facebook these days about pressing a certain number (555?) if you can't speak or are afraid etc. Is that true? Also if the person can't tell you their location for whatever reason can you trace their number?

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YesQueen · 02/05/2019 21:04

@farmergilesnomore yes, it applies to police though, if no service is requested then the operator will connect to the police so it's not something I've ever dealt with.
They might ask you to tap the phone or press buttons
And not always to location. If you ring from a landline then yes, mobile then no unless you've previously rung and it was for the same address. If we couldn't get the address then we would ring the police and also check with them

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Dillydallyer · 02/05/2019 23:52

@farmergilesnomore

There's a thing being shared on facebook these days about pressing a certain number (555?) if you can't speak or are afraid etc. Is that true? Also if the person can't tell you their location for whatever reason can you trace their number?

I’m a police call handler. It’s the Met Auto 55 system you’re referring to I believe. If you ring police from a landline then your address details will automatically come through to us. Our policy is any abandoned or silent 999 calls with an address we dispatch to as an emergency. It’s harder with mobiles. We check our system to see if there have been any previous calls from that number. If that’s the case we dispatch as an emergency to the last know address. If there is no trace of the number on our systems and there is no sound of disturbance we have nothing to go on so chances are wouldn’t be able to dispatch. The 55 is fab if there’s evidence of a disturbance going on so we know that help is needed but we get so many kids ringing each day and pressing 55 that we can dispatch to them all. If we believe that someone is in danger we would do subscriber checks or, failing that, triangulation where we pinpoint the location of the phone from the nearest masts. Unfortunately this is expensive so is only done if we believe the call to be high risk.
My advice would be to register your mobile with the 999 text service. If you’re ever unable to speak you can then text 999 with location, what’s going on, any weapons etc. Far quicker than waiting for police/BT try to trade you. This is usually for dead people do I would only advise to use it in a genuine emergency when you aren’t able to speak.

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Dillydallyer · 02/05/2019 23:53

Ok, obviously I mean DEAF people Confused

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Dillydallyer · 02/05/2019 23:55

Sorry for the typos. Bloody phone

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