Can anyone beat this. I bought a faulty BT monitor in 2012. It stopped working. I spent three months (and endless trips to the shop/discussions with customer services) trying to get a replacement; finally got one. Then it failed again (in the same way) so I've now spent five months trying to get this one replaced. A replacement has been agreed but now Mothercare has stopped anwering my emails. I have no idea why; they're perfectly normal emails. Just wondered if others had found Mothercare difficult to deal with and/or if anyone had even worse customer service than this? If that's possible. In total 8 months dealing with one dodgy model of monitor. At this rate my daughter will be graduating before it's sorted out.
Please or to access all these features
Please
or
to access all these features
Welcome to our UK travel forum where you can get advice on everything from holidays to exotic destinations, to tips on London travel.
UK travel
Worst Customer Service? Mothercare doesn't care
6 replies
clarevoyant13 · 30/03/2015 15:55
OP posts:
Rosenw2 ·
30/07/2015 20:32
This reply has been deleted
Message deleted by MNHQ. Here's a link to our Talk Guidelines.
Please create an account
To comment on this thread you need to create a Mumsnet account.