Support role pay progression

[Liveforthehols]

I work in a support role in a school - how does progressing up pay bands and spine points work?

Is it performance related or based on length of service?

[bumpybecky]

In my case it doesn't. I've been in post almost three years and have had no pay progression, in terms of spine points or pay bands. To move up a band would require a new job at a different school as it's for a senior position that doesn't exist.

What is your support role?