DDog2 had an injury recently that required surgery. He went in on 13 November, out the same day with a checkup the following Wednesday. I duly filled in the claim form (Kennel Club Healthcare) and handed it over, to be told they wouldn't send it until after the check up "in case of extras"
Now in my past (at the time extensive) experience, a claim form was sent off ASAP so that the cost could be reclaimed quickly. My vets no longer entertain the idea of a direct claim and credit accounts are but a dim and distant memory so I am still out of pocket over two weeks later. So how long should I expect to wait? In the past my claims have been turned around in 48 hours so I suspect it's a delay at the vets end
I may sound a tad petulant but the reason I pay for insurance is because I cannot afford a large bill indefinitely. Is it unreasonable to have to wait so long?
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How long would you expect to wait for an insurance payout?
13 replies
LibidinousSwine · 01/12/2015 07:39
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