I ordered some things last month on the HoF website. Unfortunately they weren't right so I sent them back. I got an email today saying they had processed my refund and since I'd paid with vouchers, they were refunding me in e-vouchers. I paid with visa debit. Is it standard operating procedure to just send an e-voucher or have I got caught up in an "it's Christmas, everything must be a present" type of thing? I've got on to their customer service, but it'll probably be a couple of days before I hear back from them, and I've only just sent back another top, which I don't want an e-voucher for...
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House of Fraser online order returned - refund given in e-vouchers?
12 replies
FruitBasedDrinkForALady · 22/12/2014 23:53
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