DH got me a coatigan for Christmas. It was too big, so I went in to exchange it for a smaller size [feelgood emotion]. The item cost £75 but had since gone on sale for £45 and they told me I could choose something else to make up the difference. So I got £30 worth of extra stuff in the sale. I chose a lovely big handbag and 3 pairs of tights... I added up the full price, presale, and it's worth £63!! (ok, I had an extra £1.50 to pay). It was a lovely surprise, and I'm happy with what I chose, but feel a little guilty since I got home with the extra loot....has the sales assistant made a big mistake here? Surely this can't be the norm for a direct exchange? Anyone else had this happen?
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