Quick Lane CEO David Alexander and Centre Manager Vicky Oakes have answered Mumsnet users questions on car maintenance and MOTs. Click here to read what they had to say.
Your car’s MOT may have you worrying about the amount of work that will need doing, how long your car could be out of action for and how much you’ll be out of pocket, but it’s crucial that your vehicle can get you from A to B safely. However, lots of people find the world of car maintenance and servicing confusing, and aren’t sure about what they should expect.
With this in mind, Quick Lane is here to help answer your questions about the car servicing industry and what you should expect when you’re getting an MOT or your car serviced. They’d like to hear about the experiences you’ve had in the past, and whether there’s anything putting you off of engaging more heavily with car maintenance, so that they can help you understand how to have a less stressful experience in the future. Quick Lane CEO David Alexander and Centre Manager Vicky Oakes will be answering your questions.
Do you have questions about whether your experience of car servicing or getting an MOT was what it should be? Perhaps you have questions about the car servicing industry and your perceptions of it? If you’re distrustful of the car servicing industry, perhaps you have questions about what you should look out for?
Here’s what Quick Lane has to say: “Quick Lane is a movement to change previously disappointing, intimidating or surprising interactions when looking to get your car serviced or worse, in a disruptive situation like a punctured tyre or an MOT failure. At Quick Lane our ambition is to build a business whereby a community of vehicle owners can be confident that any question regarding their vehicle will be addressed in the right way by experts – we’re supporting this with our Quality Assurance Check. It doesn’t cost Quick Laner Customers anything and we complete them on all the vehicles we see to provide our customers with all the information they need to keep them and their families safe and mobile.”
Want to know who will be responding to your questions and comments? Find some information on David and Vicky from Quick Lane below:
David Alexander, Quick Lane CEO
David has been the CEO of Quick Lane for just over a year, after working for likes of British Gas and Europcar. He was brought into Quick Lane for his experience within customer services and his non-automotive background to try and bring new energy to the sector rather than the tried and tested.
Vicky Oakes, Quick Lane Centre Manager
Vicky started her time with Quick Lane as a Service Advisor receiving high volumes of 5-star customer reviews. Because of her dedication to customer satisfaction and continuing the brand mission detailed earlier by CEO David Alexander, Vicky has been promoted to Centre Manager.
Whether you’ve got a burning question or an experience to share, let Quick Lane know by posting on this thread and their experts will join the conversation and address some of the queries raised.
All who post on this thread will be entered into a prize draw where one MNer will win a £200 voucher for the store of their choice (from a list).
Thanks and good luck!
MNHQ
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Do you have questions about car maintenance or opinions on your previous experiences when sorting out an MOT or service? Ask Quick Lane - £200 voucher to be won
LucyBMumsnet · 21/12/2020 11:55
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