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Why I am unable to report a PM at the moment?

(16 Posts)

MNHQ have commented on this thread.

Heirhelp Fri 17-Feb-17 20:26:36

^

cozietoesie Fri 17-Feb-17 20:56:59

What's actually happening? Eg Do you have the 'Report' link coming up?

FruSkogKattOla Sat 18-Feb-17 13:24:13

I've just checked my PMs (not that I need to report any of them!), but I can still see that a Report option is still there.

Heirhelp Sat 18-Feb-17 16:55:51

When I press report it says that option is not available.

FruSkogKattOla Sat 18-Feb-17 17:16:19

I think you need to tell MNHQ exactly what device you're using, which operating system you're on, which browser you're using - or maybe the App (which appears to be a bit glitchy at the moment anyway).

cozietoesie Sat 18-Feb-17 18:24:58

The app doesn't currently have facilities for PMs in general, Fru - unless it's happened very very recently. I'll test my own facility, Heir.

UnbornMortificado Sat 18-Feb-17 18:27:46

I don't use pm very often. I'm guessing if a user has nc'd you wouldn't be able to pm them back?

(Sorry for the all

UnbornMortificado Sat 18-Feb-17 18:28:02

Ahem. Slight derailment.

cozietoesie Sat 18-Feb-17 18:28:35

Yes - it seemed to work fine with FireFox. I wonder if it's your browser as Fru mentioned?

cozietoesie Sat 18-Feb-17 18:29:55

You can reply, Unborn. Maybe start a new thread to ask?

Chippednailvarnishing Sat 18-Feb-17 18:30:52

Why not report your post and ask them?

UnbornMortificado Sat 18-Feb-17 18:39:37

Cozie I was a bit worried it was a glaringly obvious answer and I was just being thick. So I just tried to slip the question in discretely like.

I've sussed it now.

cozietoesie Sat 18-Feb-17 18:57:55

wink

LouMumsnet (MNHQ) Sat 18-Feb-17 21:09:09

Hi Heirhelp, are you still having issues? If so, can you let us know which device and browser you're using please and we'll flag the problem to our tech team. Thanks.

Heirhelp Sat 18-Feb-17 21:25:10

Still have the problem. I am using Safari on iPhone and iPad.

cozietoesie Sat 18-Feb-17 21:30:39

Try downloading the Firefox app from the AppStore and using that - for the interim. (I hate Safari, not that I'm biased!grin)

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