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Name change broken?

(17 Posts)
BigPurpleCake Fri 10-Jun-16 16:39:38

I can't name change. I've tried about 50 times on 2 computers. Clicking 'save changes' just takes me to a blank page.

Anyone else having problems?

MNHQ, hello

BigPurpleCake Fri 10-Jun-16 16:40:41

btw, MNHQ IT team: I'm using Google Chrome and Windows 10 on desktop site.

BigPurpleCake Fri 10-Jun-16 16:49:12

And I was using an ad blocker but turned it off, and it still happened.

girlwithagruffalotattoo Fri 10-Jun-16 17:16:33

Me too!

Thurlow Fri 10-Jun-16 17:17:00

I had this yesterday on Chrome

girlwithagruffalotattoo Fri 10-Jun-16 17:17:11

Also chrome and windows 10, and chrome on my android phone as well

SarahAnderson Fri 10-Jun-16 19:40:55

I just tried on Windows 10, using Edge browser, desktop, and got a 404 error message.

MNHQ, hello?

MrFMercury Fri 10-Jun-16 19:42:30

I tried to change my name several times and just keep getting a message saying I don't own that name.
I don't want to own it, I just wanted to borrow it ;)

RebeccaMumsnet (MNHQ) Fri 10-Jun-16 20:10:28


Apologies, we've had another thread about this recently, so you are not alone and Tech are looking at the issue. We hope to have it sorted asap.

Apologies all

KissMyArse Fri 10-Jun-16 20:43:15

I just tried it and it works for me.


girlwithagruffalotattoo Thu 16-Jun-16 16:35:15

This is still not working for me sad

isthatmytshirt Fri 17-Jun-16 22:02:21

Just came here to ask about this. I've been trying for months, but never succeed. Just get a blank / error page. I have to close my account and restart with a new name. Which seems silly (and means I'm probably using up valuable names, as I assume they can't be used again after I shut down being that person?!). Will be awaiting the glitch-fix eagerly...! But until then, it looks like I'm off to close my account. Again...

usual Fri 17-Jun-16 22:03:27

Message withdrawn at poster's request.

Thurlow Mon 27-Jun-16 12:04:20

Still not working for me on Chrome, though it is on IE.

Xenophile Mon 27-Jun-16 20:43:50

Ah, works on Safari, must just be chrome that's being feeble.

TanTanNubuck Tue 28-Jun-16 13:58:32

It's been broken for weeks, if not longer.
I had problems trying to NC with both Firefox and Chrome. Was eventually able to NC using an ancient version of IE.

Kummerspeck Mon 18-Jul-16 17:39:49

I'm having this problem too MN.
I want to change back to one of my previous usernames but keep getting the message "must contain a-zA-Z0-9 characters... and not be in use already". The person who has used it before is me but am not using it at this moment.
When I click on "Save changes" I get a blank page and the change is not made

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