fancied a name change - can I not do it anymore?

[NeverKnowinglyUnderstood]

just tried it kept saying it had saved new details but not changed my name... what did I do wrong?

[ForgettableTampon]

ooh I'll go see if I can NC, back in a mo

(IIRC this was a wee prob last week or so)

[ForgettableTampon]

let's see...

[ForgettableTampon]

Nope

hmmm

[whitepuddingsupper]

If you have the tick box option under the posting box to use a different name you can do it that way and it seems to stick but it needs to be a name you already "own".

[ForgettableTampon]

mm yes white, that is indeed an option on the mobile site, good point

[ForgettableTampon]

yes here is the prev thread about this; Techs have got a few other issues on their To Do Spreadsheet to tackle first by the looks of things

In the meantime I am going to log out of MN and log back in, see what happens!

[ForgettableTampon]

that didn't work

[NeverKnowinglyUnderstood]

thanks ladies the new name will have to wait a while then ...

[listsandbudgets]

I name changed to this earlier today. It didn't work on the first few times but it was third time lucky although even then it didn't show up on my account page, I only found out when I posted

[ForgettableTampon]

WELL JEL

[BankWadger]

This has annoyed me this evening. Certain things I post under another name for personal reasons. 'Changed' my name earlier, posted, went to cjange back and realised it hadn't been sodding changed at all .

[BankWadger]

And actually this should be in site stuff so that HQ can see it and get Tech to work, so I'm going to report it so they see it.

[ForgettableTampon]

good plan Banky

[hoohah]

It worked ok earlier, I nced twice today.

I typed the new name but it came up in My Account as the old one and also in the posting box, but when I pressed Post Message, the new one had worked. I wouldn't have posted if the nn had mattered though.

[Forgettable]

Yay

[CatherineMumsnet]

We've moved this over to site stuff - OP if you're still having trouble drop us an email to [email protected] and we'll try and help.

[ShamTech]

Just to clarify the only way to make a nickname change that 'sticks' is to go to www.mumsnet.com/member/registration-details and change it there.

If you use the option on mobile when you post a message to use one of your previous nicknames, that is only for that single post. It is not a permanent nickname change.

[whitepuddingsupper]

Mine has stayed for subsequent posts Tech, but only in the last few days, before that it only changed the one post.

[ShamTech]

whitepuddingsupper thank you. that helps a lot. we will check now

[ShamTech]

Ok we think we've finally got to the bottom of this. Should be fixed now thanks to all your help.

Post again here if it's still not working for you.

[BankWadger]

Thanks Tech. Now can you just pop over to my IP and kick them for me so I can internet on my laptop and check my name change thingy works? [vodka]