I'm moving home.
I'm tearing my hair out I've been phoning people since 1600ish.
Still don't know who my energy suppliers are.
Can't get through to the gas one to confirm and make other arrangements as currently both gas and electric are on prepay which I want rid of (have landlords permission).
Electric suppliers (scottish power) seem to be my supplier but it may be someone else. They can't even find my address on their system!
The organisation that's supposed to maintain and manage the info for my area are...
Sp energy - initials ring a bell?
Yep part of scottish power - also cannot find my address. After asking to speak to a supervisor THREE TIMES I finally speak to one. He's worked out the problem...another flat in the building I'm moving into has been listed twice with 2 different suppliers - for electricity - says it is the case sometimes that a property has 2 separate suppliers for the same fuel. I am sceptical as I've never heard of this.
But there's NO listing for my flat.
I'm currently on hold to my old energy company from previous property to obtain the information I need to be able to use comparison sites.
Can ANYONE advise how to sort this ridiculous muddle?
Prepay meters are a pain and I want off that method ASAP.
I was in credit with last company (who service wise were OK) and I've just received that credit into my account.
Please or to access all these features
Please
or
to access all these features
Join our Property forum for renovation, DIY, and house selling advice.
Property/DIY
Moving home dealing with energy companies
13 replies
Graphista · 17/05/2017 18:35
OP posts:
SnowBallsAreHere ·
17/05/2017 18:42
This reply has been deleted
Message withdrawn at poster's request.
SnowBallsAreHere ·
17/05/2017 18:44
This reply has been deleted
Message withdrawn at poster's request.
SnowBallsAreHere ·
17/05/2017 20:20
This reply has been deleted
Message withdrawn at poster's request.
SnowBallsAreHere ·
25/05/2017 10:01
This reply has been deleted
Message withdrawn at poster's request.
Please create an account
To comment on this thread you need to create a Mumsnet account.