Looking for some advice please on where I stand and what I can do.
I've been a private tenant in this house for 2.5yrs (always paid on time, no trouble etc etc not that it's relevant). I've informed the letting agency twice that there's been a leak/damp patch on the kitchen floor, they've done nothing, it's not been bad enough for me to continually chase. It's been worse over the last few weeks and caused damage to the lino, I called again and explained and asked them to come out to see it with a view to getting it fixed, we arranged for the letting agent to come out on wednesday which she did, took pictures and told me she'd be in touch soon. I've been at work today, my phone has been on all day, I've come home and the lino has gone, leaving a concrete floor. I've had no contact and god knows who has been in my home without my knowledge or consent. I'm livid, I feel like I've been burgled or something. I've also got a toddler and no information as to when it's being replaced. i've called the office but there's no answer at this time. What should/can I do/say?
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Private Tenant advice needed urgently- furious
10 replies
MamaGeekChic · 10/01/2013 18:33
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