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Weird internet connection things HELP please

(17 Posts)
megandsoph Sat 16-Apr-05 22:49:56

ok something really strange has happened to my puter from this morning my dial up connection keeps disconnecting for no reason and then trys to reconnect but in the little grey dial up box it says modem not connected or in use.

Anyone any ideas or having the same prob??

Am with ntl... hope no one is hijacking my puter

megandsoph Sat 16-Apr-05 22:57:36


KatieMac Sat 16-Apr-05 23:11:38

can't help (unless you have 1571....which causes no end of problems)

lots of sympathy

Polgara2 Sat 16-Apr-05 23:17:08

We're with NTL and we had a similar problem with modem one evening recently, when checked none of phones were working either! Of course couldnt ring them to complain because they shut at 8 or 9 pm - what!!!!!! Everything was ok next morning.
Have you tried unplugging modem connections at both ends eg wall socket and back of pc and plugging them back in again - does sometimes work honest!

megandsoph Sat 16-Apr-05 23:22:46

aye Polgara2 did that first thing also I have noticed that if I look at the dial up number thingy in the setting thing lol there is a really strange code number that shouldn't be there like another account am sure someone is trying to hijak... hmmmm

BadHair Sat 16-Apr-05 23:23:51

Our upstairs phone socket used to do that. Phone would work perfectly but dial up connection was impossible. The socket doesn't work at all now, so it was obviously that was dodgy. That was with BT, though, not NTL.

Polgara2 Sat 16-Apr-05 23:29:31

Well the only number in the dial up setting should be the one you've put there. If its anything else take it out straight away. What if you put the right number in - does it work then? There are spyware/adware type thingies which do make you dial up to incredibly expensive numbers without you being aware of it. If this is happening get onto NTL to get them blocked (or something like that anyway - sorry not sure of fine details just know it happens!)

SaintGeorge Sat 16-Apr-05 23:34:52

ntl info on rogue diallers

hub2dee Sun 17-Apr-05 01:00:55

I think St. George has this on the head.

Rogue spyware dialer is where my money's at.

Piece of scum software dials a porn site and costs LOADS OF MONEY per minute.

You defnitely want to phone and get them to check your last few calls.

You can register on BT's Web site (if you have a BT line) to look at your statement online. There you can see numbers dialed and cost.

We got stung for £20 in two calls, only a few minutes long.

If in any doubt, and I don't want to be alarmist or PC bash here, unplug your computer modem from the wall socket and run your spyware / virus checker.

If you find I'm talking crap, please accept my apologies for any alarm caused. Removing these 'stealth' programs is a GRAND pain in the ass.

megandsoph Tue 19-Apr-05 09:28:35

sry took so long to check me replys here it is definetly the rouge thing invasion dial up crap ty st g

and Hub2dee

Gonna try get it off now Grrrrr

hub2dee Tue 19-Apr-05 09:57:37

You will probably need several different spyware scanners.

Let them clean your PC and then re-run them after reboot as they often find more things (or there are auto-launch progs etc.).

You may need to reinstall Windows to remove this, depepending on exactly which dialler, and which version of Windows you have and how comfortable you are running regedit, checking your startup files etc.

If you search my current posts I've been helping Willow2 and KatieMac to understand more about Macs, and if you're considering moving platform (from Windows) you might want to read the threads and get a feel for why I think Mac / OS X is better than Windows and which hardware might be most suitable for you.

There are plenty of Windows users happy with their systems, so perhaps they want to come on and help you remove this ? !!!!!!

<<I'd just love to read that process, post by post. .>>

BTW, Mac's essentially don't get viruses and don't get spyware - there's not the incentive for the malicious code writers, and the OS is structured with multi-user security in mind.

megandsoph Tue 19-Apr-05 14:09:30

ohhhh this isn't nice just hovered for bout 2 mins came down and the wee t**ts had disconnected me and have been charged £6 Grrrrrrrrrrrrr

Hub2dee hun I ain't gotta scooby about puters I only know how to chat on them LOL

megandsoph Tue 19-Apr-05 14:11:00

hun2dee can u recommend any free spyware downloads???

Polgara2 Tue 19-Apr-05 14:29:20

How about Spybot? (

hub2dee Tue 19-Apr-05 14:29:40

My recommendation is clear: Buy a Mac and avoid all this sh*te as life is too short.

However, I am a kind soul and recognise the misery which spyware causes. You want to try either / both of:

Spyware Search and Destroy


Ad Aware from Lavasoft

Careful googling 'spyware' as many of the links are to sites which will dump more spyware on your PC.

If you run Windows you want to probably also run a Firewall and keep your anti-virus software up-to-date. I gave up on Windows years ago so cannot give you up-to-date recommendations for these.


megandsoph Tue 19-Apr-05 14:33:48

Fankoo HTD

Maybe will consider mac if all else fails but ur a wee star for helping me ta hun


hub2dee Tue 19-Apr-05 14:40:46

My pleasure.

If you want to be bored, search archives for my name in the last few days and you'll find two threads about choosing Macs. I'm turning into a friggin Apple evangelist !

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