Am I allowed to name and shame?
A few weeks ago Virgin accidentally cut off my cable phoneline (broadband still worked somehow) and gave my phone number to a new customer! We found out because our friends and family kept telling us they had spoken to a strange woman. Have been with Virgin for 4yrs and was so flippin angry and upset I decided not to let them anywhere near my home again. They are refunding the few quid of lost service but that's about it, they don't really seem interested. Strange woman still has my phone number and I am now with BT but still absolutely livid.
Thank you for listening.
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Virgin gave my phone number to a new customer!
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Silkstalkings · 19/11/2010 16:30
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