Background:
I have used the same local nursery since dd1 was 10 months old and always been very happy. (still am). dd2 has just started there (she is 12 months) and has settled in well. dd1 starts school in 2 weeks so will be leaving.
I have never had any major concerns with any aspect of the nursery. The staff are very affectionate and professional and I would struggle to criticise anything unless I was being picky.
A few months ago one of the mums that I know vaguely (coffee morning circuit) e-mailed me with concerns, mainly that there had been a few staff changes. I e-mailed back (very nicely) and said kindly that she may want to discuss concerns with the staff rather than me. She did so and e-mailed back to thank me and things had been resolved.
Since then a few more members of staff have moved on. afaik nothing sinister, all genuine reasons. The owner is the same woman and she has been more "hands on" during these changes.
Now another mum has e-mailed me plus a couple of the other mums (similar level of "friendship" to the first one) worrying about the changes. I haven't replied yet. Another of her concerns was that her son often comes home with food/paint on his clothes and she is angry about that.
Should I be more concerned about the changes?Should I reply to the 2nd person's e-mail? I have to confess that messy clothes don't worry me in the slightest, but she seems quite upset by it.
The most I could complain about would be the odd mis-spelt word or missing sock!
Thanks
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2 other parents at the nursery have approached me with concerns...
39 replies
onepieceoflollipop · 21/08/2008 19:42
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