Hi, we put my dd down for nursery place and signed a form accepting a place to start in September paying a £80 deposit which was refundable against fees once you start. This was in December last year. We’ve had no contact from nursery at all since then even though a letter which accompanied the form said they’d get in touch to remind us about an intro day in June. The nursery contacted me on Monday by text message (absolutely the first contact since early December) saying they assumed we didn’t want our place as we hadn’t turned up and demanding a terms fees to be paid as we’d signed a contract saying we would pay a terms fees. I honestly hadn’t realised we actually had a place confirmed as they had not been in touch. I do not need the place now as our childcare needs have changed but had assumed I didn’t need to inform them as they had not contacted me.
I would expect the £80 non refundable deposit to cover us not starting and we should not have to pay the full fees. The nursery is also oversubscribed so the place will be filled.
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Nursery charging us for not taking place
69 replies
Flumsymummy · 14/09/2018 12:57
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