I have twin boys aged 11 month at nursery. My boys attend nursery three full days per week and are enjoying their time there. Apart from one new child, they are the youngest children in the whole nursery which looks after age groups 3 months to 5 years.
During the last half-term they moved the babies from their room into the 2 -5 years room after 4.30pm. When I came to pick up my boys around 5.15pm (the usual time for me) the room was chaotic with older children jumping around without any regard for the babies crawling around. One older child attempted to pick up my son, to which I had a go at him and the keyworker (my son was 9 months at the time). I brought this up to the management and present key workers who apologised and told the boy off.
I told management I wasn't happy with my boys going into the older room when it's half-term and I would consider picking them up earlier.
Apparently they do this as they have a skeleton number of key workers on and some leave early. (I assume this is because they are less children as some parents decide not to have their children at nursery when their school-age children are off - fair enough).
Anyway I got a call around 4.30pm today to check what time I was picking them up. I said it would be after 5pm as my train had been delayed so I would pick them up the normal time and yes they should give them their tea (which I provide) as normal. Management were fine with this and said they would let the key worker know.
When I picked my boys up at 5.20pm today as soon as I got through the door, I was pounced by one of their key workers who said 'we have a problem we need to discuss'. Basically she said I had two choices that either I pick up my boys earlier myself before they go over to the older kids' room and give them their tea at home or they have their tea earlier (around 4.00pm) in the baby room as the older room doesn't have a microwave and the skeleton staff want to pack up earlier!
First of all I was pissed that this woman was trying to bully me into changing my children's meal times and inconvenience myself on the pick-up just to suit themselves. I pay to have them at nursery from 8am - 6pm so I feel I should get the service I pay for which is to give them their dinner at 5pm which is what I agreed from the beginning. It has never been a problem before even at the last half term.
i ended up saying that this is a management issue and I will discuss it with them in the morning.
I am upset that this woman spoke to me in such a brash manner muttering under her breath and trying t make me responsible for their lack of staff or work issues. Am I being unreasonable?
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Feeling bullied by nursery key worker
18 replies
redsky7 · 01/06/2016 22:22
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