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no refund

(9 Posts)
toast55 Thu 13-Aug-09 09:58:00

I bought some wallpaper about 2 months ago. It didnt turn up and I couldnt get hold of the company! Reported it to paypal who have decided in my favour but as the company has no money in its paypal account cannot refund me. I have since spoken to the company one man band who has told me about 4 times he will send the money by paypal. The web site is still up and running and he appears open for business. What can I do now to get my money about £200.

stroppyknickers Thu 13-Aug-09 10:04:52

look it up on companies house (if its a company not a sole trader) and use the small claims system. If it's a small trader you can sue him (using Mr X t/a Web Walls or whatever). Send a recorded letter first. He may just set up again as something else tho. Plus a CCJ doesn't guarantee payment altho it will affect his/the compnay's credit rating.

toast55 Thu 13-Aug-09 10:08:19

Thanks I will try that.

toast55 Thu 13-Aug-09 10:15:28

There is no listing at companies house. Can he trade without this.

toast55 Thu 13-Aug-09 10:55:31


Sparks Thu 13-Aug-09 11:45:10

Yes he can trade without having a registered company. As stroppy says, this is referred to as a 'sole trader'. Do you have his postal address?

More info about using the small claims system here.

UndertheBoredwalk Thu 13-Aug-09 16:43:16

Paypal not refunding doesn't sound right at all. I was in dispute with a buyer a while ago and despite my paypal being empty paypal did refund them and just sent my paypal into negative balance.
Will see if I can find anything on the paypal site.

UndertheBoredwalk Thu 13-Aug-09 16:46:27

Oh sorry realised my mistake, refunding despite balance only applies if you buy on ebay, I presume you didn't in this case.

toast55 Fri 14-Aug-09 07:09:15

No It was straight from the shop website. I spoke to the guy yesterday and he is sending me a cheque but im not holding my breath.

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