I’m a regular poster on these boards but have name changed for this as the info I’ll share is potentially outing.
Had a failed NHS funded cycle last autumn at a clinic located in an NHS hospital, but run as an independent unit and also accepts private payers.
A number of things went ‘wrong’ during our cycle, some of which were apparent at the time, others only now we are under the care of another clinic.
Firstly, they didn’t start me on stims until day 7 of my cycle. Prior to that I was on oestrogen supplements. No clinical reason given as to why they started me so late but they did say they try and ‘batch’ egg collections with other patients so they don’t need to do them each day. Me being naive and hopeful I didn’t question it. The knock on impact of this was that my embryo transfer took place on day 27 of my (28 day) cycle. I was told to take progesterone suppositories from the day of egg collection, but ultimately started bleeding 5 days after embryo transfer. Note - there was no down reg and although I reported the bleeding I was not offered a blood test for my progesterone levels. The bleeding continued and I was eventually offered a pregnancy blood test 13 days post transfer (original was scheduled at 16) to ‘confirm the inevitable’.
Issue 2. On the day of egg collection, they erroneously gave my husband a collection pot with somebody else’s name on. It was he who noticed and they apologised and replaced it with the correct one, but that really shouldn’t have happened!!! What if he had provided his sample into it??!
Issue 3: At blood tests I had prior to the commencement of treatment, it transpires my prolactin levels were sky high. As in - off the scale high. This has only been pointed out by my new consultant as a result of requesting my bloods from the prior clinic. I had not seen the report before. My new consultant has asked me to repeat the test but I am shocked and disappointed that this irregularity was not picked up or commented upon by my prior clinic.
Issue 4: Communication with the clinic was very poor. We got a call the day post egg collection to say we had 12 fertilised embryos, all looking good and to come in on day 5 for transfer. Heard nothing more until I am at the hospital, in a gown, on the bed awaiting transfer. Then the consultant comes in and says there is one 1 blastocyst and 1 emerging blast. Nothing else had progressed and we weren’t advised of this. I was shocked and a bit upset and we were also asked to decide on the spot whether to transfer 1 or 2. Ultimately it was our decision and I signed to say this but the clinic guided us towards 2 as ‘the chances are higher’. I’ve since read that the clinical evidence suggests that transferring 1 weaker embryo alongside a good quality one results in a lower pregnancy rate. I feel the advice we were given and the circumstances were just wrong. We don’t know why the embryos didn’t develop, it could be egg quality or lab conditions / human error, obviously one can be influenced and the other can’t. I guess I will know more after this next cycle.
Finally, it is 10 weeks since my blood test confirmed my negative result and we have had NO follow up from the clinic to speak to the consultant. I chased this prior to Christmas and we were told we’d be sent an appt 6-8 weeks after. I have felt very alone and like there has been no closure, other than the new consultant and clinic which we are paying a fortune for.
Honest opinions - are the above issues worth complaining about? If so - to the clinic directly or the HFEA? I just feel I want some answers, not all are ‘errors’ per se but collectively leave me feeling like I had a very bad experience and that the cycle was doomed to fail from the start. I should point out the clinic has far lower success rates than the national average and was only granted a limited (shorter) license by the HFEA at the last review date due to a number of issues.
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Honest opinions - should I complain to/about my IVF clinic?
18 replies
Confuseddotcommm · 08/02/2020 14:44
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