New Samsung fridge freezer and I can’t set the temperature correctly.

[mckenzie]

I tried Samsung on line chat help yesterday but got nowhere so I thought I’d try here on the off chance that someone has the same model
It’s a RF56J9040SR, side by side fridge at the top and side by side freezer underneath.
If I’ve understood the booklet correctly, I need the fridge at 37 and the freeze at minus 18 but when I try and change the freezer temperature it only takes me through from 5 to minus 5.

Help please

TIA

[Ifailed]

www.samsung.com/uk/support/home-appliances/what-are-the-ideal-temperature-settings-for-my-samsung-refrigerator-and-freezer/

[vastknapsack]

I don't have a samsung fridge freezer but do you have it set to Celsius rather than Fahrenheit? Is there an option to switch between the two?

[TheBitterBoy]

That manual linked above describes the correct settings in celcius, but the pictures are showing Fahrenheit. Is this the issue?

[Ifailed]

reading the manual on-line, there's an additional freezer setting called 'soft freezing', used for keeping meat & fish, this will only go down to -5. I suspect you've set the freezer to this, not normal Freezer.

[Catatlarge]

In your OP you’ve given the fridge temperature in fareignheit and the freezer temp in Celsius...

[UnimaginativeUsername]

37F is 2.8C. So set the fridge to 2 or 3.

[snozzlemaid]

Yep. You're trying to use Fahrenheit but it's obviously in Celsius.

[UnimaginativeUsername]

You certainly wouldn’t want your fridge set to 37C.

[mckenzie]

Thanks for all the replies. I’ve been a numpty huh?
I’m off to read the booklet and look at the fridge freezer again and will revert.

[mckenzie]

Problem solved. You can change the display between Fahrenheit and Celsius and I think it’s all good now. Fingers crossed.
Thanks for all your earlier replies.