Oh wise ladies of Mumsnet, what's wrong with my V6? It keeps stopping and starting every second, despite being fully charged. I've emptied it and will now wash the filters as per the instructions. But maybe somebody can help in the meantime?
I have the DC59 and had this happen twice. Does it happen just with the large motorised head on or all attachments?
If it’s just with the big head on it is probably the motor in the head. I’ve just had to get a new one myself, got a brand new genuine one for £43 on eBay. Unless it’s in warranty of course.
If it does it whichever attachment you use it’s likely to be the connection points which need cleaning. Take off the stick (I know all the technical terms!). At each end there are little metal connector points, blow them and then wipe over. Take the dust bin off the main Hoover bit completely. Turn it upside down and right at the top are 2 tiny metal squares right under the handle. On mine it’s usually these that are filthy and need defluffing. I clean them by putting a slightly damp cloth round the thin end of a teaspoon and shoving it through the gap.
When mine did this it was the filter that needed a damn good clean. I've never washed mine per se, I just take it all apart and bash it over the bin, it's amazing the crap which it accumulates. It's also worth taking the spinning brush out of the floor bit (technical) and defluffing that too. No problems since I started doing this regularly x
Mine did this and still does if the actual rotating bar is blocked (take the bar out and check the hole that the stuff goes up) also check the Hoover tube after you've taken the whole rotating head unit off
Sloane - I’ve never washed my filter in 18 months! I do the bin bashing too! I’m going to wash it now!
Oh yeah forgot to check the tube. Mine did it another time with a baby wipe stuck up the tube! I also clean the brush regularly and have to cut my hair off it which wraps round the brush (long back hair).
We had problems with our V8 and the Dyson support guy said there’s only two things that can go wrong, the battery or the motor.
We’d only had ours 4 months so still in warranty and he sent us both parts. They arrived a couple days later and we swapped the old for the new. Turned out it was a battery problem. Yours sounds more like a motor issue though, ours suddenly dropped from full charge to not turning on at all.
Thanks for all the replies, I knew MN would be able to help!
I've taken it all apart for the first time since buying it and found several large muesli chunks (thanks toddler) and a tangled bit of twine which was probably jamming it. I've also washed everything, so now I'm supposed to wait 24 hours before using it. I will also check the stick (am technical too me) as that's the only bit I haven't looked at.