This is almost an AIBU. I registered our tumble dryer the day the recall was publicised and was told it would be modified in March. This has now changed to April with no indication of an actual date. So I messaged them - apart from anything else I wanted them to have my mobile number not just the landline. They've now offered me a new machine for £59. I've told them if they'll waive the charge and it's comparable to the existing one I'll take it.
Apart from anything else I'll have to dispose of the old one and I have no issue with the current machine - never had a problem (fingers crossed as I have now probably jinxed it) and really like it. This debacle must be destroying their reputation.
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17 replies
wowfudge · 29/03/2016 13:00
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