For the last week my Norton Internet security has been displaying at risk. It keeps connecting to their site to diagnose "fix" the problem...after numerous failed attempts it has now suggested that I use their removal tool and reinstall.
As the software was bought as a disk but has subsequently been renewed via download will I be able re-install it via disk then update?
Im also having problems with the removal tool - it just doesnt seem to work!!
I am wondering if my computer has a general problem or is this a general problem with Norton. This all seemed to start after a program called Norton safe web (or something similar) decided to install itself when I was on facebook...
Norton/Symantec is a horrible tool in my opinion. It's also very tenacious and bits of it will hang around even after you have allegedly removed it from your computer.
For normal home use you don't need anything that big and clunky. I got rid of Norton (I hope!) a couple of years ago.
I have Avira anti-virus and ZoneAlarm firewall. Both free, and serve me well. Oh, and Malwarebytes for anti-malware. Every so often I also give the PC a good scouring with CleanUp!, and every month or so I use Windows Advanced System Care.
Those were all recommended and installed for me by a PC engineer with many years' experience. So you're not just taking my word for it.