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Which phone and broadband provider?

8 replies

Sherbert37 · 22/07/2009 16:41

I am looking to change as I have a 5GB limit at the moment which is nowhere near enough. I'm paying £50 a month for both! Any thoughts / horror stories?

TIA

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CruelAndUnusualParenting · 22/07/2009 20:21

Plusnet Value gives you a 10GB limit and cost you less., but certain things will be deprioritised, e,g, VPN. It can be as little as £22 per month for both.

Plusnet have a better reputation than most.

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CruelAndUnusualParenting · 22/07/2009 20:25

Correction, it can be as low as £17 per month.

If you are in a market 3 exchange the PlusNet Value and Evenings and Weekends package is £16.94 and the PlusNet Value and Talk Anytime combination is £21.94 per month. If you are not on a market 3 exchange, I think it's £6 more after the first 3 months. It is an 18 month contract.

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Sherbert37 · 22/07/2009 21:59

Thank you. We are not on a good exchange, apparently, so will cost more.

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Pannacotta · 22/07/2009 22:04

We have Plusnet and have to say that while it is cheaper than some, the customer service is pretty poor, I've had to call them on a few occasions and they have never been able to help (neither were they keen to help) and so I've ended up spending loads on computer repair type people.

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wohmum · 22/07/2009 22:08

O2 are getting really good reviews for broadband
service and quality of line seem great. I'm just in the process of changing my broadband from by. Cost is about £10 per month but that is discounted as I'm an o2 mobile contract. I think it's about 12 or 15 normally .
Hope this helps

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DesperateHousewifeToo · 22/07/2009 22:14

We have had o2 broadband for 18months now. Freephone helpdesk (which I only had to call when had teething problems initially).

Very pleased with them.

Have a better monthly rate from being an o2 mobile customer but would still have been pretty good without, I think.

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CruelAndUnusualParenting · 23/07/2009 10:04

O2 have a particularly good reputation and could well be a good choice.

Try the thinkbroadband search as well. I had a quick look and I think Be Unlimited is another package that might suit you.