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On my Mac, I can't login to a secure financial website

7 replies

Themasterandmargaritas · 04/06/2009 20:09

I've tried all sorts of things, but I can't log in, what do I do? I know the site and my passwords work because I have tried them on my old PC and it is fine....

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retiredgoth2 · 04/06/2009 20:21

...are you using Safari? This is usually compatible with pretty much anything. The one thing that sometimes happens is that the pop-up blocker stops log in, so check if it is turned on...



....I like this Mac only browser though. If problems with Safari persist, try this one....

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Themasterandmargaritas · 04/06/2009 20:26

Yes I am using Safari but the blocker is not turned on. It only happens with this one website and I can't do my internet banking! A bit of a random thought, but could it be because I am not in the UK and now the Mac is registered to me here?

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retiredgoth2 · 04/06/2009 20:38

...nope, I wouldn't have thought so.

You've checked your security settings?

...if not I would probably give up and try another browser!

If you don't fancy Omniweb, then there are plenty to choose from, many better than Safari. Try Firefox, or Opera...

I bet it is a security glitch from your bank not recognising the browser...

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Themasterandmargaritas · 04/06/2009 20:44

thanks, I'm pretty sure all the security settings are fine.

I'd be surprised the bank doesn't recognise the browser, it's a big name bank and safari isn't exactly obscure is it?! Maybe I'll try firefox for a bit, do I have to pay for that Omnia one?

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retiredgoth2 · 04/06/2009 20:46

....Omniweb is free. Well, it is now

It bloody wasn't when I paid £35 for it, though....

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Themasterandmargaritas · 04/06/2009 20:50

I'll give it a go, thanks!

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Takver · 04/06/2009 21:32

I'm not surprised, its generally the big companies that can't cope with the concept of Macs. I'd try Firefox.

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