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On my Mac, I can't login to a secure financial website

(8 Posts)

I've tried all sorts of things, but I can't log in, what do I do? I know the site and my passwords work because I have tried them on my old PC and it is fine....

retiredgoth2 Thu 04-Jun-09 20:21:13

...are you using Safari? This is usually compatible with pretty much anything. The one thing that sometimes happens is that the pop-up blocker stops log in, so check if it is turned on...

<click on the Safari menu in the top bar, and see if there is a tick next to pop-up blocker>

....I like this Mac only browser though. If problems with Safari persist, try this one....

Yes I am using Safari but the blocker is not turned on. It only happens with this one website and I can't do my internet banking! A bit of a random thought, but could it be because I am not in the UK and now the Mac is registered to me here?

retiredgoth2 Thu 04-Jun-09 20:38:01

...nope, I wouldn't have thought so.

You've checked your security settings?

...if not I would probably give up and try another browser!

If you don't fancy Omniweb, then there are plenty to choose from, many better than Safari. Try Firefox, or Opera...

I bet it is a security glitch from your bank not recognising the browser...

thanks, I'm pretty sure all the security settings are fine.

I'd be surprised the bank doesn't recognise the browser, it's a big name bank and safari isn't exactly obscure is it?! Maybe I'll try firefox for a bit, do I have to pay for that Omnia one? <tight fisted Scot emoticon>

retiredgoth2 Thu 04-Jun-09 20:46:56

....Omniweb is free. Well, it is now

It bloody wasn't when I paid £35 for it, though....

<grrr>

I'll give it a go, thanks!

<jumps for joy at the thought of something free>

Takver Thu 04-Jun-09 21:32:10

I'm not surprised, its generally the big companies that can't cope with the concept of Macs. I'd try Firefox.

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