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why can i not download MSN on XP Pro?

9 replies

mumofmonstersOBE · 10/10/2008 19:02

I have been given a laptop while mine has gone poof. It already has MSN messenger on (7.5)_ but it won't let me upgrade it, it says that windows live is not compatible with xp pro

is there a way round it? or shall i just not have msn for a bit?

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mumofmonstersOBE · 10/10/2008 19:37

how do i find out if the laptop has xp pro or xp pro x64 (without restarting so i can read the start up screen)

its on permanent loan if mine decides to give up completely as its her spare spare laptop

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onager · 10/10/2008 19:48

If you right click on My Computer and click properties I think it should say there if pro64

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onager · 10/10/2008 19:54

Okay I found an MS thing that confirms that. If it's 32 it doesn't say, but if 64 it will.

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onager · 10/10/2008 20:18

This page has a link on it to download a version that should install on XP64 if that's what you have.

Link 1

I'm told this works too, but I'm not in a position to try either of them

link 2

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random · 10/10/2008 20:21

It should give you an option to download windows live installer ..thats what I did Can't remember how tho..not much help sorry

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mumofmonstersOBE · 10/10/2008 21:16

sorry, i had to sort DS2 (night terror )

WIll go look at the links now onager. its XP pro 32 (it doesn't say 64 anywhere)

I can get the windows live installer thing but then it says it won't install...??

WIll go look at the links now

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mumofmonstersOBE · 10/10/2008 21:35

they don't work onager. The first one doesn't complete the download properly and the second one won't even start

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onager · 10/10/2008 21:46

First one works for me so I suppose just a glitch of some kind, but forget those because if it's pro32 then you shouldn't need these workarounds anyway.

There must be something else going on and right now I can't think what it could be, but will think about it.

One quick thought - are you an adminstrator on this computer?
I always make myself an adminstrator so it never applies to me, but I'm vaguely aware that some things require an administrator. I don't know if this is one of them, does anyone know?

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mumofmonstersOBE · 10/10/2008 22:19

i can do some computer things but not others. making myself admin (or even finding out who is!) is in the no list!

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