Inherited an iPhone, but it has a passcode!

[Holidayshopping]

We have been given a nearly new iPhone after its owner (a close relative) recently died. On charging it, we have realised that it has a 6 digit passcode so we can’t get into it! Is there anything we can do?


We don’t need any of the content, just need a functioning phone, but don’t know what to do. I presume it had been linked to their computer/iTunes, but we don’t have that.

I suppose it’s not going to be easy, as otherwise people could steal phones with a passcode and just wipe them and use them ?! But surely something can be done?

[widowerbutok]

Do you have a computer of your own?

[LadyFlumpalot]

Take it to an Apple shop with a copy of the death certificate maybe? If it's on an active contract then you'll have to inform them of the death anyway.

[rainingcatsanddog]

Don't you need an iTunes account to register an iPod? Pretty sure you did when dd had an iPod touch 6 years ago.

Don't throw the phone away! You can wipe the phone (factory reset)

support.apple.com/en-gb/HT204306

You will wipe the previous owner's details and you will need to register and create an Apple account,