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Help - I think I have a virus on my smart phone

2 replies

CustardCream1 · 21/07/2016 21:54

Hi, I started to install Avast Free Mobile security on my Samsung Galaxy, but didn't proceed with the installment as it started to ask for payment details. However I think it has installed a virus or spyware or something on my phone. I keep getting a message saying that my phone has been randomly selected for a chance to win Tesco vouchers. I can't close down the message. It tells me to Click on 'OK' which I haven't done as I think it will install a virus. Oh please can anyone help? Thank you.

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dementedpixie · 21/07/2016 22:28

It's happening to others using the mobile site on android so don't think it's related to what you were installing.

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dementedpixie · 21/07/2016 22:29

Click OK and then close down all your internet tabs. I have had to do it several times today

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