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Best way to get rid of malware - stamplive.com & tookoolforskool

(6 Posts)
reup Sat 06-Jun-15 11:23:28

Ive got the avast and free malwarebytes but still these 2 keep popping up. They are not in programs or addons.

It's my son's computer and he has probably downloaded something whilst minecrafting.

I would let him live with it or sort it himself but I want him to revise and also I use his computer as it's got powerpoint on it and ours doesn't.

Anything else I can try?/ I don't mind paying for something as long as it works!

Thanks

cdtaylornats Sun 07-Jun-15 09:50:29

Have you tried returning to a restore point before this all started?

You might need the paid for malwarebytes to kill these.

cdtaylornats Sun 07-Jun-15 09:53:06

If you want Powerpoint you could download Libreoffice from www.libreoffice.org/

Use the Impress program and save the file as .ppt

mais Sun 07-Jun-15 09:56:56

Check the extensions in the settings of the Internet browser. You might find them there & be able to remove them that way.

reup Sun 07-Jun-15 14:35:38

Thanks for that. I look at all those

NetworkGuy Thu 11-Jun-15 16:20:18

Housecall from Trend Micro may be worthwhile

Also AVG

It's been a long time since I bought AV software for home use, and it's definitely worth trying other free ones if at all possible.

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