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Microsoft outlook blank messages

(6 Posts)
limitedperiodonly Wed 21-Aug-13 09:53:49

If you're still around, sorry, I was out and it's receiving fine on my phone. Still same problem with outlook. Not getting anything on yahoo.

limitedperiodonly Sat 17-Aug-13 15:41:29

Just had a look at that. I was already logged in and there weren't any emails in my inbox. I think that's because I'd already opened them via my usual account.

I'll wait until I get another one and look at it in that thing first and then post again because I've no idea what to do. Perhaps you can keep an eye out later, if that's not being cheeky. No rush.

Thanks for the help and the info about the change to accounts.

Snorbs Sat 17-Aug-13 15:23:31

OK, first thing to check is to log in to your email account via the Talk21 (now BT/Yahoo) web site. Go to and you'll be asked to log in. You should be able to see your emails there.

If there are more emails and/or the emails that are there are more complete than the ones you have in Outlook then the problem is with Outlook. If the emails on the website look exactly the same as the ones in Outlook then the problem is likely to be with Talk21 (or, rather, Yahoo who currently run that service).

One important thing I have just found with a quick google is that BT/Yahoo is going to be changing access to Talk21 email accounts in the next few weeks. See here for more info. Essentially, you'll either need to be a BT broadband customer or pay £1.60 a month to keep your email address.

limitedperiodonly Sat 17-Aug-13 15:03:17


Snorbs Sat 17-Aug-13 15:02:25

Who is your email provider? Eg, if your email address is, what's the "" bit?

limitedperiodonly Sat 17-Aug-13 14:19:54

I'm going to try to explain this but I'm probably not going to do very well - but please try and help me.

For the last few days my Microsoft Outlook emails are coming in blank. I just get a envelope icon but no sender's name.

When I open it, instead of it being a normal message, I get code like this stuff I've posted below.

Sometimes I can scroll down and find the message and the name of the sender, but other times I can't. I know who's sent them - they're all business contacts who send attachments or links with their emails. I can't open those.

It's definitely not spam. It's all authorised people.

I'm getting a few messages as normal. It may be a coincidence but so far they're all from private individuals rather than companies. I'm chucking that in just in case it's relevant.

Sorry it's not any clearer. To say I'm not that techy is understatement.

But if anyone knows what I'm talking about and can fix it I'll be pathetically grateful.

I'll be out for a while but will check later on.


BTW this is a short sample of the kind of thing I see when I open emails:

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;; s=ecm1; t=1376668711;

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