I am looking for some advice after I left the fish shop feeling awful. We have a new Biorb 30 tank (I now realise these aren't very well respected sadly). We set it up and then added 6 cardinal tetras after two weeks. We then had the water tested after a further 2 weeks and the shop said it wasn't ready for anymore fish and to add Bio-Boost every day for another 2 weeks and test again. Went back today and the guy was incredibly rude and said the levels (nitrate) was dangerous and the fish would all die and what on earth was I doing?! At this point my son was in tears that all his fish were going to die. What am I doing wrong? Feel like a total failure. I have been feeding them a small pinch of flake food every morning that all gets eaten and then doing a 10% water change once a week adding the water conditioner and bio boost. Also wipe round the inside with a cloth pad to remove any algae. Any help would be really appreciated. We are now going to do a daily 10% water change for the next 7 days. Feel awful after the guy in the shop was shouting at me that it's not hard and that I clearly hadn't followed instructions - I really have.
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