I don't know anything about pianos so I cannot offer you any advcie but if this man has been tuning your piano well for 10 years and refurbished your father's piano to his satisfaction, it does sound as if he knows what he is doing and I should think between you, you'll be able to get the sound more like you want to have it.
I hope so. Give him a chance to do some corrective work, it may be something small that needs to be altered.
Oh God- just had a conversation with the piano tuner (who I have known for 20 years) in at our school today.
He knows my guy well (used to work with him) and says, although a very good tuner, he is not a trained piano restorer and was quite shocked that he would have attempted to restore such an old piano without significant training...
I am so
This is a very valuable(sentimentally) family heirloom and he's tinkered about with it without knowing what he is doing.
He was supposed to be coming back tomorrow but think I am going to cancel him and get a proper expert in who knows what he is doing.
Oh no, I feel so bad for you. I also love my piano, also a family heirloom and antique. As awful as situation is, I'm sure it can be fixed; they are meant to be working machines. Tuners usually can do light work quite competently, though, like reshaping hammers, wait for the proper restorer to advise you, may not be as bad as you fear.