Hi all, would appreciate any opinion/input/advice especially from those working in HR/legal sectors. My situation is as follows:
- Working 20yrs same employer in a specialist role. Same female manager throughout this time. She has a particular management style. Some minor issues with her over the years but I just got on with it.
- My post - management position specialist role. No issues with my attendance, reliability, etc.
- My son (mild special needs diagnosed 2016) needed support so I took unpaid parental leave for 10wks in summer 2016 to work with him - good outcome.
- Issue last year 2017 when teams being restructured - manager said I would be given a particular role, I said ok but pay review needed. She later changed her mind and gave me entirely different portfolio citing “better for my professional development” and my “family circumstances” referring to my son and my mother (Alzheimer’s). I told her not acceptable to bring my family into things when allocating work. Portfolio she intended giving me was given to someone without children. I let the matter sit.
- Assigned management of a service Nov 2017. Huge issues - backlog of appts, inadequate resources, no systems/processes, system to capture activity data not configured correctly, multiple service standards/KPIs, no prior monitoring of wait times etc. Got busy turning it around.
- Jan 2018 my Mum suddenly ill - took one day off. Had not availed of carers leave in eight years.
- Jan 2018 week after Mum ill had meeting and required to present activity data. Coffee shop afterwards with manager. She stated concerns about my performance, citing lack of robust activity data/graphs for meeting and a project I had managed 4yrs ago. Went on to ask how I was planning to account for my absence on day Mum ill, I said carers leave, she said not necessarily, effectively denying me the leave. I said I would take it as TOIL and she agreed. Contrasts with colleague who was offered day off when her pet was sick and dying. Accept her criticism re: activity data/graphs but was battling to keep service going with little resources. Bringing up stuff from 4yrs ago seemed unreasonable. Ended up crying my eyes out in the coffee shop. A humiliating experience.
- Two days later another meeting. Told her I wasn’t happy with what happened in coffee shop and asked that she put in writing my performance issues. She said there were other things wrong with my performance and then cited a project from 3yrs ago. First time I knew she had a problem with it plus I had got terrific feedback from senior executive team. Totally confused so I asked for clarification. She gave a one line response that didn’t even give me any clue as to what I was meant to have done wrong. Plus it was 3yrs ago and she said nothing at the time. She went on to say “I know it has upset you when I have mentioned it before but you are the mother of 4 children”. I asked what that had to do with anything. She asked if my focus could really be on my job. For info, I have come in on my days off, stayed late for meetings, covered for colleagues, not availed of carers leave in 8yrs, not had a single sick day in 2yrs, missed kids events in favour of work.
- Another meeting, my manager and a senior colleague decide to stop a key element of the service I was managing. Customer not happy, called a meeting citing breach of contract. Manager emails me to say no need for me to attend netting. Senior colleague comes in and makes repeated attempts to stop me going to meeting. I fear that I am somehow going to be blamed for their decision. I go to meeting. Service is reinstated.
10. My health suffers over subsequent months - mainly anxiety. I continue to work and deliver service. Fearful of confronting my manager I do nothing for a while.
11. June 2018 I put in writing to her my issues (as above) and ask again for written response about my alleged performance issues. We do have a capability/performance policy which she never followed. No reply.
12. Meeting 2 weeks later she denies receiving my email. I brief her on the content and ask her to explain. No apology, no accountability for actions.
13. I email employment law dept and say that I intend to resign due to managers behaviour. Meeting with E/Law outlying options - mediation or formal grievance.
14. Contacted by my managers boss to discuss. I tell her all.
15. Invited to a meeting July 2018 - my manager, her boss, me, my union rep. No resolution. Allegations of poor performance were reframed as “drawing parallels”. No reason given for denying carers leave - distraction by saying she had shown flexibility over the years. No apology for referencing my family. Union rep did not challenge anything.
16. Resigned last week. Stated my reasons in letter as detailed above - irretrievable breakdown of trust as a result. Said I feel pushed out.
17. No real attempts by senior management to avert this situation over the preceding months. A simple apology and accountability shown would have made s the difference.
18. My area performing well. Great reviews by customer.
19. Employer parent dept failing - not meeting KPIs at all, poor audit. 3 staff took early retirement. Two resignations in past week inc my own. Loss of 5 experienced staff in matter of months.
20. My confidence knocked but have been offered a new job. However it is only 3 days pw so I will suffer a loss of income.
21. Feel I have been treated shabbily, feel a sense of injustice. Recognise that taking a case is stressful. I feel so disposable after many years of service and I worked all summer with no annual leave to keep the service running. I love my job and I’m heartbroken to leave. Despite my family circumstances with my son and mother I have maintained regular and reliable service. My boss has been unable to substantiate the things she has said. My overriding impression is that there’s a personal resentment towards me. Colleagues say my boss is threatened by me although I am not after her job. Part of me wants to just get away and start afresh with the new job where hopefully I will be valued. Part of me feels my manager/employer should be held to account for allowing this. Sorry for the essay?! Your views would be appreciated.